WeTrack Platform — by Better Age Solutions
Right place. Right time.
Right person.
WeTrack is the delivery platform behind medications reaching patients' homes: a web control tower for operations teams and a driver app for the last mile, with proof at every stop.
Built for public healthcare institutions and logistics transporters.
- Serving public health institutions in Singapore since 2023
- 10+ institutional clients
- SOC 2 Type 2 certified
01 / 07 — Orders in
A whole day's orders.
One upload.
Upload delivery orders from the Excel template, password-protected files included, or send them system to system over the REST API from your TMS, WMS or ERP. Every field is validated on the way in, so errors stop before they enter the system.
02 / 07 — Address check
Catch the typo
before the van does.
Address validation flags typos and malformed postal codes and suggests the correction inline, before a driver is ever dispatched. That means fewer failed deliveries and fewer redeliveries.
| Address | Postal | Status | Suggested |
|---|---|---|---|
| 08000 | Flagged | ||
| Valid | — |
Malformed postal code. Check the address before dispatch.
03 / 07 — Route & assign
Smart route.
Live ETAs.
Route optimisation builds routes from your delivery time windows, service time and fleet size. Assign drivers automatically or override by hand, re-optimise on the fly, and see the same route on the web and in the app.
Every stop colour-coded by delivery window
04 / 07 — Collection
Scan it
at pickup.
Count every order and package as it's collected, with running totals of what's left and what's on board. Public healthcare institution and warehouse collections each have their own flow in the app.
- Ready for collection
- Warehouse collected
- Driver collected
05 / 07 — Delivery
Verify. Scan.
Snap. Sign.
Hand-over, take-over, proven.
At the door, the driver first verifies the recipient: by phone or WhatsApp call or, on applicable orders, with an OTP sent to the recipient. Next come the package scan, the proof photo and the signature, all checked off before the driver submits. GPS runs throughout the trip, and every stop is geo-stamped.
Completion steps4/4
- Recipient verified
- Package(s) scanned
- Proof of delivery photo
- Signature captured
06 / 07 — Control tower
Every vendor, every van,
one screen.
One consolidated view of delivery orders across every vendor. The Ops Centre shows the delivery pipeline in real time, with a Live Map of where orders and drivers are.
Volume
- Total orders
- Delivered
- Failed
- Remaining
Driver progression
- Unassigned
- With driver
- In-progress
Service quality
- On-time
- Late
- At-risk
- Ready for collection
- Warehouse collected
- Driver assigned
- Driver collected
- In progress
- Completed
- Filtering
- Slice and find orders fast with advanced filters.
- Bulk actions
- Update or delete in bulk, with an overview confirmation step first.
- Reports
- Generate delivery reports from the dashboard.
- Labels & EPODs
- Layout, fields and branding customised to your operation.
- Live Map
- Recent deliveries and driver locations in one view.
- Web + app
- Route optimisation works across both.
07 / 07 — Ledger
Creation to completion,
on the record.
Every delivery order carries a comprehensive ledger and audit trail built on blockchain principles, with a tamper-evident history from the moment it's created to completion.
- GenesisDelivery order created
- UpdateStatus: Driver assigned
- UpdateStatus: Driver collected
- UpdateStatus: In progress
- CompleteProof of delivery captured
Security
SOC 2 Type 2.
The controls behind it.
WeTrack Web and WeTrack Mobile are SOC 2 Type 2 certified, following an independent US audit and a twelve-month observation window.
| Certification | SOC 2 Type 2, independent US auditor, 12-month observation window |
|---|---|
| Monitoring | Automated, continuous control monitoring |
| Data | Encrypted in transit and at rest |
For drivers
One app.
Every run.
Collections, deliveries, uploads and assignments from one home screen, with your optimised route, live location and ETAs.
The whole run
Thirty seconds.
Every step.
From upload to proof of delivery, see how the web portal and the driver app work together.
Next stop
See your run
on WeTrack.
A walkthrough of the control tower and the driver app, with your own delivery scenarios if you like.
contact@betteragesolutions.com